O&M Review & Cost Alignment

O&M performance and cost alignment for asset owners

NAES Asset Solutions helps owners evaluate how operations and maintenance are executed, how staffing and contractor models align with facility needs, how plant performance compares with benchmarks, and how OPEX decisions affect availability, reliability, risk, and cost.

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O&M performance requires visibility into both operations and maintenance

O&M performance is shaped by operating practices, staffing, training, maintenance planning, work control, contractor strategy, asset condition, backlog, operating profile, and cost discipline. Looking at maintenance cost alone can miss the operating conditions and execution practices that are creating the cost.

NAES Asset Solutions evaluates cost and performance together so owners can understand where operating and maintenance practices are aligned with facility objectives, and where gaps may be affecting availability, reliability, execution capacity, or OPEX.

The objective is to make the “O” and the “M” visible in the same decision framework.

For a broader cross-functional operational review, see Operational Excellence & Operations Performance.

What O&M Review can address

Eight O&M performance and cost levers

Operating Practices & Shift Execution

Review operating practices, shift routines, operator rounds, procedure adherence, and operating discipline.

Staffing, Training & Qualification

Evaluate whether staffing levels, training, qualifications, and resource coverage align with operations, maintenance, outage, and project requirements.

Maintenance Planning & Work Control

Review planning, scheduling, work control, preventive and predictive maintenance effectiveness, and the execution discipline supporting day-to-day maintenance.

CMMS, Backlog & Work-Order Quality

Evaluate CMMS usage, backlog health, work-order quality, and whether the system is supporting consistent O&M execution.

Fixed & Variable O&M Costs

Review O&M cost structure and cost drivers when appropriate data is available for evaluation and benchmarking.

Contractor Strategy & Resource Utilization

Review contracted services, vendor utilization, labor deployment, execution models, and opportunities for stronger commercial oversight.

Performance Benchmarking & KPIs

Compare key plant performance metrics with industry data to understand performance position and whether improvement opportunities are operationally and financially meaningful.

Cost-to-Risk & Availability Alignment

Evaluate whether OPEX decisions reduce, increase, or shift operating risk and how those decisions relate to reliability, availability, and facility objectives.

How NAES performs the assessment

Evaluate execution in the field, not only the program on paper

The O&M Assessment is a structured review derived from NAES Operational Excellence and reliability standards. The scope is tailored to the facility and informed by document review, site observations, plant data, and engagement with leadership and frontline personnel.

What owners receive

Recommendations connected to operating and financial impact

Why it matters

Operating and cost decisions carry risk either way

Cost reduction without operational visibility can create future reliability, compliance, staffing, or execution problems. Deferred work without prioritization can increase uncertainty. Operating practices that have become normalized over time can also contribute to forced outages, startup failures, backlog growth, inefficient labor use, or inconsistent procedure adherence.

NAES Asset Solutions helps owners connect operating discipline, maintenance execution, cost, risk, reliability, and resource capacity before OPEX decisions are made in isolation.

Related EP support

When O&M findings point to execution support

Staffing

For workforce models, temporary support, direct recruitment, outage staffing, and resource planning.

Project Services

For execution support tied to corrective work, upgrades, retrofits, and outage-related projects.

IMD

For diagnostic support where equipment condition may affect maintenance cost, outage scope, or reliability.

Align operations, maintenance, cost, and risk

NAES Asset Solutions helps owners evaluate O&M execution, operating practices, staffing, contractor strategy, performance benchmarks, and asset priorities in one practical framework.