Operational Excellence & Operations Performance

Operational excellence and operations performance for asset owners

NAES Asset Solutions provides independent, structured reviews of operating practices, O&M execution, staffing, procedures, management systems, and plant performance to help owners identify operational risk and prioritize measurable improvement.

Contact Asset SolutionsDiscuss Operational Performance

Start here

Operational performance is created in day-to-day execution

Facilities can appear operationally sound while underlying weaknesses exist in execution, governance, or asset management. These issues can develop gradually and become normalized over time, even when they are contributing to performance variability, deferred work, or operating risk.

NAES Asset Solutions evaluates execution, not theory. The objective is to understand how operating practices, staffing, procedures, management systems, and O&M processes are functioning in the field, and where improvement priorities can be tied to reliability, availability, cost, and facility objectives.

The goal is not simply to identify gaps. It is to show owners which operational improvements matter most and why.

What the review can address

Six dimensions of operational performance

Operating Discipline

Evaluate operating practices, shift routines, operator rounds, procedure adherence, and work control to identify execution gaps.

Staffing, Training & Qualification

Assess whether staffing levels, training, qualifications, and administrative controls align with plant objectives and operating requirements.

Performance Benchmarking

Compare key plant performance metrics with industry data to understand current performance position and improvement opportunity.

Availability & Reliability

Connect operating practices and O&M execution to forced outages, startup failures, derates, backlog, and other sources of performance variability.

OPEX & Cost Performance

Evaluate fixed and variable O&M costs, labor and contractor utilization, and cost-to-risk alignment when appropriate data is available.

Management Systems & Procedures

Review management systems, procedures, governance, and administrative controls that support consistent execution and reduce reliance on informal practices.

Why it matters

Operational discipline affects availability, OPEX, risk, and asset value

Availability & Reliability

Operating practices and O&M execution can contribute to forced outages, startup failures, derates, and performance variability.

OPEX & Resource Utilization

Staffing models, labor utilization, contractor strategy, backlog, and work execution influence recurring operating cost and resource efficiency.

Risk & Compliance Readiness

Management systems, procedures, documentation, and execution discipline influence the facility’s ability to manage operational and compliance exposure.

Asset Value & Capital Decisions

Operational performance information can support acquisition transitions, reliability programs, life-extension planning, capital prioritization, and asset valuation decisions.

Assessment methodology

Independent review grounded in the way the facility actually operates

NAES tailors the scope to the owner’s objectives and combines multiple evidence sources rather than relying on a single document set or interview.

Deliverables

A structured view of current performance and improvement priorities

Where this fits

Use the review as a standalone assessment or as the front end of a broader improvement program

Standalone Operational Review

Evaluate current-state operations and O&M execution without committing to a larger program.

Operational Excellence Review

Use a broader cross-functional review to evaluate operations, maintenance, reliability, safety, environmental compliance, and management systems.

Reliability Improvement

Use operational findings to support targeted reliability improvement and outage-reduction initiatives.

Ownership or Operating Transition

Support acquisition due diligence, asset transition, changes in staffing, or changes in operating strategy.

Life Extension & Capital Planning

Use operating-performance findings as an input to long-term asset and capital decisions.

Targeted O&M Assessment

Focus specifically on day-to-day O&M execution, benchmarking, staffing, backlog, work control, and performance variability.

Related services

How this connects to the rest of Asset Solutions

CMMS / EAM Support

Strengthen the data and work-management systems that support consistent day-to-day execution.

See how day-to-day execution is affecting asset performance

NAES Asset Solutions helps owners evaluate operating practices, O&M execution, staffing, management systems, and performance data in one structured framework.

Contact Asset Solutions